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Mail Server Configuration
Optimibi allows administrators to configure the mail server, enabling the system to send automated notification emails, such as alert notifications and forgotten password emails.
1. Accessing Mail Server Settings
- Log in to the Optimibi admin panel.
- In the left-hand menu navigation, click “Settings”.
- Under “Settings”, select “Mail Server”.
2. Configuring the Mail Server
On the Mail Server configuration page, fill in the following SMTP server details:
Required Fields
| Setting | Description |
|---|---|
| Host Name (SMTP) | The SMTP server address, e.g., smtp.163.com. |
| Port | The server port number. Common ports include: - 25 (Unencrypted) - 465 (SSL) - 587 (TLS) |
| Email Account | The email address used to send messages. |
| Password | The SMTP login password for the email account (some providers may require an authorization code instead). |
| Server Type | The type of mail server. Select SMTP. |
| Email “From” Address | The sender email address, usually the same as Email Account. |
| Email “From” Name | The display name of the sender |
Optional Fields
| Setting | Description |
|---|---|
| make use of Start TLS | Enables TLS encryption (recommended). |
| make use of SSL | Enables SSL encryption (recommended). |
3. Testing the Mail Server Connection
After configuration, it is recommended to test the mail server connection to ensure emails can be sent successfully.
- Click the “Test Email Server” button.
- The system will attempt to send a test email to the address specified in Email Account.
- If the test is successful, the mail server configuration is correct.
- If the test fails, check whether the SMTP server address, port, account, and password are correct, and ensure the server is not blocked by a firewall.
4. Saving the Configuration
Once the configuration is verified, click the “Save” button to apply the mail server settings.
5. Common Issues and Solutions
| Issue | Possible Cause | Solution |
|---|---|---|
| Test email failed to send | Incorrect server information | Verify that the SMTP address, port, account, and password are correct. |
| Emails are blocked or not received | Email provider security policies | Ensure the SMTP account allows third-party application access and try using an authorization code instead of a password. |
| Incorrect port number | Some email providers restrict ports | Try using 25 / 465 / 587 or check the email provider’s documentation. |
| SSL/TLS-related errors | Incompatible server security policies | Enable or disable TLS/SSL as required by the email provider. |